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Worksheet to help consumers create their own customized financial rule of thumb for managing spending. More information...
Audience: Individual
Type of Resource: Worksheets
Tags: Financial Education, Spending, Financial Decision-making
Date: 4/12/2017
How to file a complaint against your credit union. National Credit Union Administration's Consumer Assistance Center. More information...
Audience: Individual
Type of Resource: Website
Tags: credit union, complaint, problem, account
Date: 4/12/2017
This report describes the results of a CFPB-commissioned a study to rigorously evaluate the impact of financial coaching. The study found that access to financial coaching resulted in measurable gains in three areas: money management; objective financial health metrics like savings, debt levels, More information...
Audience: Researcher Teacher
Type of Resource: Report
Tags: Financial education, Financial coaching
Date: 4/12/2017
Research paper on findings regarding consumer spending and financial management. Partner paper to worksheet and "Managing Spending: Ideas for Financial Educators" released by the Consumer Finance Protection Bureau (CFPB). More information...
Audience: Researcher Teacher
Type of Resource: Consumer report Report
Tags: consumer spending, managing money
Date: 4/5/2017
CFPB recently talked with consumers and found that many of them aspire to manage their spending better. We heard that people would like to use budgets and plans, but these tools can be hard to use in guiding spending decisions in the moment. Over 90 percent of the consumers CFPB talked with were More information...
Audience: Teacher Researcher
Type of Resource: Guide Report Tools Tips
Tags: consumer spending, financial education
Date: 4/5/2017
CFPB conducted a field scan of financial education programs for immigrant populations. The report raises visibility about the financial education challenges that many immigrants face. This report also shares promising financial education strategies that financial education providers can use to More information...
Audience: Researcher Teacher
Type of Resource: Report
Tags: immigrants, financial education programs, strategies
Date: 4/5/2017
An essential part of the mission of the Consumer Financial Protection Bureau is to empower consumers to take more control over their financial lives. That’s why we’ve made financial education a critical component of our work.The Bureau’s strategy to improve financial literacy has two key aspects. More information...
Audience: Researcher
Type of Resource: Report
Tags: Annual Report, Financial Literacy, Consumer Finance Protection Bureau
Date: 4/5/2017
This report describes the results of focus groups with consumers on credit reports and scores. The report examines issues such as whether consumers were checking their credit scores and reports, how they were doing it, and what motivated them to check it. More information...
Audience: Researcher
Type of Resource: Report
Tags: Credit reports, financial education
Date: 4/5/2017
This report describes the results of focus groups with consumers on common financial guidelines. The CPFB learned that many consumers are aware of and interested in financial guidelines or rules of thumb. However, many consumers also face difficulties in acting on these rules, and were interested More information...
Audience: Researcher Teacher
Type of Resource: Report
Tags: Rules, financial education, decision-making
Date: 4/5/2017
This article explains your rights and steps to take when you've been billed for materials or services you did not receive. Such as receiving a charge on your credit card that you did not authorize. This article includes hints and times and a sample dispute letter. More information...
Audience: Individual
Type of Resource: Article Tools Website Worksheets
Date: 3/31/2017