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The Office of the Comptroller of the Currency’s Customer Assistance Group helps customers of national banks and their operating subsidiaries to resolve issues and complaints related to applicable banking laws and regulations. To talk with an information specialist, in English or Spanish, Monday More information...
Type of Resource: Tools Website
Date: 4/5/2013
Identity theft happens when someone steals your personal information and uses it without your permission. It’s a serious crime that can wreak havoc with your finances, credit history, and reputation — and can take time, money, and patience to resolve. More information...
Audience: Individual Teacher
Type of Resource: Guide Tools Video Website
Date: 3/25/2013
This website presents a guide to the types of savings vehicles, including bank accounts that are protected by FDIC Insurance. More information...
Audience: Individual Teacher
Type of Resource: Guide Tools Website
Date: 3/28/2012
This FDIC Consumer News article which provides you with a checklist of ways to reduce your chances of becoming a victim of identity theft and fraud, and resources that can assist if you are now or become a victim of identity theft. Learn to minimize your risk. A con artist who knows your Social More information...
Audience: Individual Teacher
Type of Resource: Checklist Tools Website
Date: 3/28/2012
This website presents information on financial privacy and how to protect yourself. More information...
Audience: Individual Teacher
Type of Resource: Checklist Tools Website
Date: 3/28/2012
This website provides information on procedures for filing a complaint about your financial institution. You may use the on-line tool, "Bank Find" to determine the primary federal regulator of your bank or by calling the FDIC's toll-free call center number at: 1-877-ASK-FDIC (1-877-275-3342); More information...
Audience: Individual
Type of Resource: Tools Website
Date: 3/28/2012
Your credit report contains information about where you live, how you pay your bills, and whether you’ve been sued or arrested, or have filed for bankruptcy. Credit reporting companies sell the information in your report to creditors, insurers, employers, and other businesses that use it to More information...
Audience: Individual
Type of Resource: Article Tools Website
Date: 3/28/2012
If you need money to pay bills or make home improvements, and think the answer is in refinancing, a second mortgage, or a home equity loan, consider your options carefully. If you can't make the required payments, you could lose your home as well as the equity you've built up. This article More information...
Audience: Individual
Type of Resource: Article Checklist Tools Website
Date: 3/28/2012
Medicare is the nation's largest health insurance program, covering nearly 40 million Americans age 65 or older, disabled, and/or experiencing end-stage renal disease. This website provides information and an online tool to help individuals determine whether or not they are eligible for Medicare, More information...
Audience: Individual
Type of Resource: Calculator Tools Website
Date: 3/28/2012
If you are in the market for a loan or credit, a home equity plan is one of several options that might be right for you. This website provides details about home equity loans and gives tips for shopping for this form of loan. More information...
Audience: Individual
Type of Resource: Checklist Tools Website
Date: 3/28/2012